Spectacular Info About How To Control Attrition In Bpo

It can't be said often enough:

How to control attrition in bpo. A reduction in the number of employees through retirement, resignation or death. More specifically, what can you do to reduce attrition in the first 90 days to keep new hires on board? Keep a close watch on recruitment and exit gates.

In this case, the emplotyee nedd to. Keeping your agents happy and motivated should always be a primary objective of every contact center bpo. General introduction to bpo industry.

Make referral schemes popular to retain employees. Streamline your recruitment and hiring process. Managing attrition in the indian information technology.

Agent happiness is key to customer happiness, so we've put together the following list of 10 steps to help reduce call center agent attrition. The rate of shrinkage in size or number. Their current memberships may also have dedication toward achieving growth and meeting objectives.

1) do introduce a scheme called loyalty bonus in your bpo. 8 ways to mitigate attrition in business process outsourcing 1. Attrition is also referred to as.

It’s important for supervisors to provide valuable performance. Related files & downloads shared by members. Ideally, your attrition rate should be less than 10%.